This policy explains what personal data Olapoint collects, why we collect it, how we use it, and your rights over it. Please read it before using our platform.
Olapoint ("we", "us") operates a VTU platform at olapoint.com providing airtime, data, electricity bill payments, cable TV subscriptions, and exam result pins in Nigeria.
By creating an account or using the platform you agree to this policy. If you do not agree, please stop using the platform.
What you give us directly:
Collected automatically:
| Purpose | Data Used |
|---|---|
| Account creation & login | Name, email, phone, password, PIN |
| Processing VTU transactions | Recipient identifiers, wallet balance, transaction history |
| Wallet funding | Payment details (handled by third-party processor) |
| Fraud detection & security | IP address, device data, login history, transaction patterns |
| Customer support | Account details, transaction records, messages |
| Receipts & notifications | Email address, phone number, transaction details |
| Legal & regulatory compliance | Identity data, transaction records, IP logs |
| Platform analytics (anonymised) | Aggregated, non-identifiable usage statistics |
| Marketing (with consent only) | Email address, phone number |
We do not sell your data, use it for targeted advertising, or share it with advertisers.
Our processing is grounded in the Nigeria Data Protection Act 2023 (NDPA) and the NDPR:
We do not sell, rent, or trade your data. We share it only in these cases:
| Data Type | Retention Period |
|---|---|
| Account registration data | Duration of account + 2 years after closure |
| Transaction records | 7 years (Nigerian financial regulations) |
| KYC / identity data | 7 years from verification date |
| Payment records | 7 years |
| Support communications | 2 years from last interaction |
| Server & access logs | 90 days (rolling) |
| Marketing consent records | Until consent withdrawn + 1 year |
After retention periods expire, data is securely deleted or anonymised.
In the event of a breach affecting your rights, we will notify you and the relevant Nigerian authorities as required by the NDPA 2023.
Under the NDPA 2023 and NDPR you have the right to:
Email privacy@olapoint.com to exercise any right. We respond within 30 days. If unsatisfied, you may complain to the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.
We use cookies only to operate the platform. We do not use advertising or cross-site tracking cookies.
| Type | Purpose | Duration |
|---|---|---|
| Authentication | Keeps you logged in across page loads | Up to 30 days |
| CSRF Token | Prevents cross-site request forgery on forms | Session |
| Security | Rate-limiting state and device trust flags | Up to 7 days |
| Analytics (anonymised) | Aggregated usage stats to improve the platform | Up to 12 months |
You may disable cookies in your browser, but essential cookies are required for login to work.
We do not embed social media pixels or advertising networks on our platform.
Olapoint is for users 18 years or older. We do not knowingly collect data from minors. If you believe a child has registered, email privacy@olapoint.com and we will delete the account promptly.
We may update this policy from time to time. Material changes will be communicated by updating the "Last Updated" date above, sending an email notification, and displaying a notice on the platform. Continued use after changes take effect constitutes acceptance.
Questions or requests about this policy? Reach our data protection team:
Olapoint — Data Protection
privacy@olapoint.com · We respond within 30 days.
© 2025 Olapoint · Nigeria · Terms of Service · Privacy Policy